At Zayd Kitchen, we aim to provide a smooth and reliable delivery experience for every customer. Please review our shipping policy to understand how your orders are processed and delivered.
Order Processing
Once your order is placed, it will be processed and prepared for dispatch. You will receive a confirmation email or message with your order details.
When your order is ready for shipment, you will be notified with tracking information (if available) or delivery updates from our courier partners.
Delivery Method
We deliver orders using trusted local and international courier services. All orders are shipped via Cash on Delivery (COD), so you will only pay upon receiving your order.
Our delivery team will contact you prior to delivery to confirm the drop-off time and location. Please ensure your contact number is accurate at the time of ordering.
Order Tracking
If tracking is available for your order, we will provide a tracking link or reference number so you can monitor your delivery status. In some regions, our team or delivery partner may reach out directly to coordinate the delivery.
Missed Deliveries
If you are not available to receive your package at the time of delivery, our courier partner may attempt redelivery or contact you to reschedule. In some cases, the item may be returned to us if delivery fails repeatedly.
Delivery Issues or Concerns
If you experience any issues with your delivery—such as delays, wrong items, or damaged goods—please contact us within 48 hours of receiving the order at [email protected]. Our team will assist you promptly to resolve the matter.
Contact Us
If you have any questions regarding shipping or the status of your order, feel free to reach out:
Email: [email protected]